SHIPPING & RETURNS
Shipping Policy
• Your order will be shipped within 7 business days of receiving it.
• Shipping fee: 650 yen.
• Free shipping on orders over 7,000 yen.
Return Policy
1. Return Period
• You can request a return within 7 days of receiving the product.
• The product must be unused, in its original condition, and the tags and packaging must be intact.
2. Return Conditions
• Dirty or washed clothing cannot be returned.
• Returns are accepted if the product is undamaged by shipping or customer use and meets the conditions above.
3. Return and Shipping Fees
• Return shipping costs are the responsibility of the customer.
• Refund processing will be completed within 7 business days after the returned item has been inspected.
• Refunds will be issued via the payment method used for the purchase.
4. Exchanges
• Exchanges will be made if stock is available.
• Shipping costs for exchanges will be borne by the customer.
5. Non-returnable Items
• Sale items and products that cannot be returned/exchanged (washed clothing, items with removed tags, or damaged packaging) cannot be returned.
If you have any questions regarding the return policy, please contact our customer service team.